1. Scope and Consent
1.4 This information is provided solely for the Website and does not extend to other websites which the user may be able to consult via a link and/or activities offered by third parties.
2. Data Controllers
2.1 The data controller of the Website is ELLYHA Sàrl (“ELLYHA”, “we”, or “us”), with registered office at 4B ch. des Sarments, 1222 Vésenaz (Switzerland).
2.2 As indicated in the General Terms and Conditions of Sale, the online store of the Website is managed by the company ELLYHA Sàrl, with registered office at 4b ch. des Sarments, 1222 Vésenaz (Switzerland). ELLYHA deals with managing sales and transactions carried out through the Website, such as processing orders, sale and delivery of products, processing returns and warranties and other activities necessary for the sale of products through the Website. For the managing and the implementation of activities required for the sale of products through the Website, ELLYHA processes users data (including name and surname, address and user credit card details).
3. Collection of Personal Information
3.1 User can browse our Website without telling us who he/she is or revealing any personal information about himself/herself. If user chooses to provide us with personal information for the user of our services and features offered through the Website, he/she is no more anonymous to us.
3.2 We collect the following types of personal information (collectively “Data”) in order to provide you with the use of and access to our Website and/or the relevant e-commerce services and to help us to personalize and to improve your experience on the Website:
(b) data provided voluntarily by users: personal information provided voluntarily by users via email, user interaction with the Website’s features, requests for services offered by the Website, completion of specific forms to access reserved sections of the Website and to be provided with e-commerce service offered through the Website, including name, gender, email address, phone number, physical contact information, (depending on the service used) sometimes financial information, such as credit card and/or or bank account numbers, postage, billing and other information user provides to purchase products through the Website, as well as, additional personal information we may ask you to provide our services.
4. Cookies and Automatic data collection tools
4.1 The Website uses automatic systems of data collection such as cookies. A cookie is a device transmitted to the hard disk of an Internet user: it does not contain intelligible information but it allows linking between an Internet user and his/her personal data (such as, by way of example, user’s IP address and other information about user’s experience on the Website and his/her preferences expressed while choosing services and purchasing products offered by the Website) provided by the user on the Website. Cookies are disseminated by servers and no one may gain access to information contained therein. These information and data are gathered directly and automatically by the Website and are processed in a collective and anonymous way.
5. Data submission
5.1 The submission of Data by the user is necessary to subscribe to the Website and to access the services and features offered by the Website and in the reserved areas, including the online store and the relevant e-commerce services. Failure to provide Data will prevent the user from accessing and using said services and features.
5.2 The submission of Data for marketing purposes is always voluntary and optional. Any non-submission of Data for such activities will have no consequence on the user’s possibility to use the services and features offered by the Website.
6. Processing methods and purposes
6.1 Data shall be processed manually or with the aid of electronic tools for the following purposes:
(a) operations management of Website navigation and relevant access data;
(b) data security and Website security management;
(c) to provide e-commerce services offered through the Website;
(d) to provide other services requested by users as described when we collect the information;
(e) to prevent, detect, and investigate, fraud, security breaches, potentially prohibited or illegal activities, and enforce our General Terms and Conditions of Sale and General Terms and Conditions of Use;
(f) for market research and statistical processing;
(g) to contact users for other purposes authorized by the applicable law.
6.2 Furthermore, with the user’s consent that is free and optional, ELLYHA may also process Data for purposes of defining individual or group profiles (user profiling) and for marketing purposes, notably to send to user, by electronic and other means, including but not limited to through newsletters, emails, text messages (SMS), and/or instant messages (e.g. via applications such as WhatsApp, WeChat, etc.) information and updates on ELLYHA products or initiatives, offers, exclusive sales, promotional campaigns and on the events, shows and similar events organized by ELLYHA or to which ELLYHA takes part to, including invitation to such event.
6.3 We do not sell users’ Data to third parties for their marketing purposes without users’ explicit consent. We may combine users’ Data with information we collect from other sources and use it to improve and personalize our advertising and marketing to users.
7. Storing and Protecting Data
7.1 Data collected will be stored and processed via an electronic system located in ELLYHA and elsewhere in the world. We retain your personal data for 7 years from the subscription date for the purposes specified in the paragraph 6. However, in some circumstances, we may retain personal data for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements. After this period, your data will be permanently erased or otherwise rendered anonymous in an irreversible way.
7.2 We protect user’s Data using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centersf, and information access authorization controls.
8. Data Communication and Disclosure
8.1 Data will be accessible within ELLYHA by the internal and external personnel.
8.2 We may also share users’ Data with:
(a) professionals, independent consultants, credit bureaus, banks and financial institutions, third party companies to which ELLYHA may revert to in relation to performance of technical and organizational services as well as service providers under contract who help with our business operations (such as, but not limited to, Website operations, payment services, shipments, fraud investigations, bill collection, affiliate and rewards programs);
(c) law enforcement or regulatory agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity through the Website that may expose us and/or the user to legal liability;
8.3 The aforementioned subjects that receive user’s Data will process them as data controllers or co-data controllers, data processors and/or persons in charge of processing Data as the case may be, for the same purposes above specified and according to applicable data law protection.
8.4 If users’ Data will be used or disclosed for any purposes not set out in this notice, they shall receive prior notification.
9. Data Subject’s Rights
9.1 User is entitled to obtain, at any time, a copy of their information and to have any inaccuracies corrected. Where appropriate, the user may have their personal information erased, rectified, amended or completed. Please write to us at ELLYHA Sàrl, 4B ch. des Sarments, 1222 Vésenaz or send an email to email@example.com. 9.2 User may revoke, at any time, consent to the delivery of commercial and promotional material via email by clicking the “unsubscribe” link in every commercial communication sent by ELLYHA